Privacy Policy

Skrapa ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your information when you visit or make a purchase from our website.

Information We Collect

Information you provide to us. When you make a purchase or attempt to make a purchase, we collect information such as your name, billing and shipping address, email address, phone number, and payment information. If you contact us or sign up for marketing, we also collect the information you choose to share.

Information collected automatically. When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, device information, pages viewed, and the dates and times of your visits. We collect this information using cookies, log files, and similar technologies.

Payment information. Payment card details are processed directly by our third-party payment processors. We do not store full payment card numbers on our servers.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including arranging shipping and sending order confirmations and updates;
Communicate with you, respond to inquiries, and provide customer support;
Send you marketing communications where you have opted in (you can unsubscribe at any time);
Detect, prevent, and address fraud, security issues, and abuse;
Improve and optimize our website, products, and customer experience; and
Comply with our legal obligations.

How We Share Your Information

We share your personal information only as necessary to operate our business, including with:

Service providers and fulfillment partners who help us process payments, fulfill and ship orders, provide analytics, and deliver marketing communications;
Third-party platforms such as our e-commerce platform (Shopify), which hosts our online store and processes order data on our behalf;
Legal and safety recipients when required to comply with applicable law, respond to legal process, or protect our rights, property, or safety.

We do not sell your personal information for money. Some sharing of information for advertising or analytics may be considered a "sale" or "sharing" under certain state privacy laws; see your rights below.

Cookies and Tracking

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements. When it is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you;
The right to request correction of inaccurate information;
The right to request deletion of your personal information;
The right to opt out of the sale or sharing of your personal information and of targeted advertising; and
The right to non-discrimination for exercising your privacy rights.

California residents (CCPA/CPRA): You have the rights described above, including the right to know what personal information we collect and how we use it, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We will not discriminate against you for exercising these rights.

To exercise any of these rights, contact us at alexmioch@hotmail.com. We may need to verify your identity before processing your request.

Marketing Communications

If you have opted in to receive marketing emails, you can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us. Please note that we may still send you transactional messages related to your orders.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on this page with a revised "Last updated" date.